KUNDE SAKER HELP

Connect email using IMAP

Automatic server discovery, Gmail, Hotmail and manual settings.

1. 1

   Enter the email address your team will share and choose “Find email settings”. Discovery does not need a password.

2. 2

   Gmail and Hotmail / Outlook.com use provider sign-in. The service administrator must activate Google/Microsoft sign-in before those buttons are available.

3. 3

   For other providers, Kunde Saker looks for published IMAP and SMTP settings. Review the suggested server names. IMAP receives email; SMTP sends replies. POP3 is not used.

4. 4

   If discovery is unavailable, enter the settings supplied by your email provider. IMAP uses 993 (TLS) or 143 (STARTTLS). SMTP uses 465 (TLS) or 587 (STARTTLS).

5. 5

   Enter the mailbox password or app password, not your Kunde Saker password. SMTP may use separate credentials. Choose “Test and connect”. Both connections must succeed before saving.

6. 6

   In Outlook, enable IMAP under Settings → Mail → Forwarding and IMAP. Google app passwords require two-step verification and are not available for every account type.

Google: app passwordsMicrosoft: enable IMAP

Related guides