KUNDESAKER HELP
Connect your team’s email
Gmail, Microsoft 365, Hotmail / Outlook.com and other providers.
Open Settings → Mailbox, enter the team email address and choose Continue. You can connect several email addresses to the same workspace.
Kundesaker suggests a provider. If it is not recognized, choose Google / Gmail, Microsoft 365, Hotmail / Outlook.com or Another provider. Choose the service hosting your email, even if you use a custom domain.
Google and Microsoft open their own sign-in. Microsoft 365 is for work and school; Hotmail / Outlook.com is for personal accounts. Your organization’s administrator may need to approve access.
For a shared Microsoft 365 mailbox, enter the shared address in Kundesaker. Sign in with a colleague’s account that can access the mailbox and send from it.
Another provider uses settings supplied by the email provider. The wizard tries to discover them. Review the settings and use the mailbox password or app password, not your Kundesaker password.
After the connection check, choose the date from which email should be imported. Review the count and confirm before importing. Zero messages is valid too.
Google: app passwordsMicrosoft: enable IMAP