Skip to content

CUSTOMER FOLLOW-UP, CONNECTED

From customer email to a clear picture.

Bring email, customers, and follow-up into one workspace. Give every inquiry an owner, and every conversation a clear next step.

No credit card required30 days to find your flow.

Kunde Saker / Workspace
Illustration of a workspace

Built around the email you already use

One shared inbox. More hands on the team.
GmailHotmail / Outlook.comIMAP / SMTP

LESS FRAGMENTED. MORE CONNECTED.

A better customer experience starts with a clear picture.

Everything you need to handle inquiries and follow up with customers, with room for your whole team’s work.

01

One inbox. A whole team.

Keep customer emails and replies in the same conversation. See who is following up, and find the history when you need it.

02

See the path from new to done.

Create pipelines that fit the way you work. Move inquiries through clear stages, from the first contact to a completed case.

03

Keep the whole story together.

Connect conversations, tasks, and call notes to each customer. Their contact timeline brings the history into one place.

An owner and a next step

Assign conversations and tasks. My work gives each colleague a clear view of their own follow-up.

Work together behind the scenes

Share internal notes, log phone calls, and set due dates. Your notes stay within the team.

Thoughtful replies, made simple

Write formatted replies with attachments and signatures. Enable ticket numbers and automatic acknowledgements in Norwegian.

Your email stays connected

Pipeline folders and sent replies sync with your email account in the background. Updates can take a little time.

FROM FIRST EMAIL TO COMPLETED CASE

A simpler workflow. From day one.

You know your customers. Kunde Saker helps your team keep track of everything around them.

Start your 30-day free trial
  1. 01

    Connect your inbox.

    Create your workspace and connect your email with IMAP/SMTP, or with Google and Microsoft sign-in once enabled.

  2. 02

    Give every inquiry a direction.

    Customize your pipelines, assign an owner, and give every case a clear next step.

  3. 03

    Follow up, together.

    Invite your colleagues. Reply to customers, share internal notes, and complete tasks in the same workspace.

SIMPLE TOOL. SIMPLE PRICING.

A clear picture. A sensible price.

Try Kunde Saker in your everyday work. You have 30 free days to connect your email, invite your team, and find your flow.

  • Every feature in one place
  • A 30-day free trial
  • No credit card needed to start
30 days to find your flow.
Kunde Saker30 days free

Your new workspace

99NOK/ month

Billed quarterly · NOK 297 per quarter

Everything you need

  • Shared inbox and customer history
  • Visual pipelines and ticket numbers
  • Tasks, internal notes, and call logs
  • Assignments and team invitations
  • Formatted replies, attachments, and signatures
Start your 30-day free trial

No credit card required

After 30 days, the workspace is locked unless you have an active paid subscription.

SEE HOW IT WORKS

From the first email to a completed case.

A 42-second animated introduction. No audio, with text and standard playback controls.

Read the text version
  1. 0:00 Create your workspace without a payment card.
  2. 0:07 Find IMAP and SMTP settings from the email address.
  3. 0:14 Keep the conversation on one card.
  4. 0:21 Assign a colleague and move the case forward.
  5. 0:28 Reply to the customer and add internal notes or tasks.
  6. 0:35 Move the case to Done while preserving its history.

GOOD TO KNOW

A few things you might wonder.

The essentials before you get started.

What happens after the 30 free days?

When the trial ends, your workspace is locked unless you have an active paid subscription. To continue, Kunde Saker costs NOK 99 per month, billed as NOK 297 per quarter. You do not need a credit card to start your trial.

Which email accounts can I connect?

You can connect an email account manually with IMAP and SMTP. The service administrator must enable Google and Microsoft sign-in before it can be used with Gmail or Hotmail / Outlook.com. Hotmail / Outlook.com requires Microsoft sign-in and enabled IMAP. Each workspace has one shared connected inbox at a time. Connecting another account replaces the previous one.

How do we work together as a team?

Invite colleagues to your workspace with invitation links. Your team shares an overview and can assign conversations and tasks to an owner. Each person finds their own follow-up in My work.

Can customers see internal notes?

No. Internal notes, tasks, and call notes support your team’s follow-up and are not included in email replies to customers. Customer communication and internal work are connected while remaining separate.

What syncs with my email account?

Kunde Saker syncs pipeline folders and sent replies with your connected email account. In Gmail, folders appear as labels. Synchronization happens in the background, so changes may take a little time to appear in your email app.

Can I customize how we handle inquiries?

Yes. Create your own pipelines and stages for workflows such as sales and customer support. For pipelines with automatic ticket numbers, you can enable a Norwegian acknowledgement email, so customers receive a confirmation and a ticket number.

LESS SEARCHING. MORE FLOW.

Give your customer work a better place to happen.

Start with the inbox you have. Find the clarity you have been missing.

Start your 30-day free trialNo credit card required