01
One inbox. A whole team.
Keep customer emails and replies in the same conversation. See who is following up, and find the history when you need it.
CUSTOMER FOLLOW-UP, CONNECTED
From customer email to a clear picture.
Bring email, customers, and follow-up into one workspace. Give every inquiry an owner, and every conversation a clear next step.
No credit card required60 days to find your flow.
Kundesaker / Workspace
Built around the email you already use
One shared inbox. More hands on the team.GmailHotmail / Outlook.comIMAP / SMTP
LESS FRAGMENTED. MORE CONNECTED.
A better customer experience starts with a clear picture.
Everything you need to handle inquiries and follow up with customers, with room for your whole team’s work.
02
See the path from new to done.
Choose a list or board. Create your own statuses, such as “Waiting for the customer”, and see the next step for each case.
03
Keep the whole story together.
Connect conversations, tasks, and call notes to each customer. Their contact timeline brings the history into one place.
An owner and a next step
Choose “Just me” for your own cases, or see the whole team. Ownership and agreed follow-ups stay with the case.
Work together behind the scenes
Share internal notes, log phone calls, and set due dates. Your notes stay within the team.
Thoughtful replies, made simple
Write formatted replies with attachments and signatures. Enable ticket numbers and automatic acknowledgements in Norwegian.
Your email stays connected
Pipeline folders and sent replies sync with your email account in the background. Updates can take a little time.
FROM FIRST EMAIL TO COMPLETED CASE
A simpler workflow. From day one.
You know your customers. Kundesaker helps your team keep track of everything around them.
Start your 60-day free trial- 01
Connect your inbox.
Create your workspace, choose your email provider and follow the connection steps. You can also explore before connecting.
- 02
Give every inquiry a direction.
Customize your statuses, assign an owner, and give every case a clear next step.
- 03
Follow up, together.
Invite your colleagues. Reply to customers, share internal notes, and complete tasks in the same workspace.
SIMPLE TOOL. SIMPLE PRICING.
A clear picture. A sensible price.
Try Kundesaker in your everyday work. You have 60 free days to connect your email, invite your team, and find your flow.
- Every feature in one place
- A 60-day free trial
- No credit card needed to start
Kundesaker60 days free
Your new workspace
99NOK/ month
NOK 297 per quarter by card or NOK 1,188 per year by invoice, excluding VAT
Everything you need
- Shared inbox and customer history
- Visual pipelines and ticket numbers
- Tasks, internal notes, and call logs
- Assignments and team invitations
- Formatted replies, attachments, and signatures
- 1 GB of storage included
No credit card required
After 60 days, the workspace is locked unless you have an active paid subscription.
SEE HOW IT WORKS
From the first email to a completed case.
A 42-second animated introduction. No audio, with text and standard playback controls.
Read the text version
- 0:00 Create your workspace without a payment card.
- 0:07 Find IMAP and SMTP settings from the email address.
- 0:14 Keep the conversation on one card.
- 0:21 Assign a colleague and move the case forward.
- 0:28 Reply to the customer and add internal notes or tasks.
- 0:35 Move the case to Done while preserving its history.
GOOD TO KNOW
A few things you might wonder.
The essentials before you get started.
What happens after the 60 free days?
When the trial ends, your workspace is locked unless you have an active paid subscription. To continue, Kundesaker costs NOK 99 per month excluding VAT, billed as NOK 297 per quarter excluding VAT. You do not need a credit card to start your trial.
Which email accounts can I connect?
You can connect an email account manually with IMAP and SMTP. The service administrator must enable Google and Microsoft sign-in before it can be used with Gmail or Hotmail / Outlook.com. Hotmail / Outlook.com requires Microsoft sign-in and enabled IMAP. Each workspace supports up to five mailboxes. Add more in Settings and choose the sender when creating an email. Microsoft 365 has a separate work-account sign-in.
How do we work together as a team?
Invite colleagues to your workspace. Share customer cases and give each case an owner. Choose “Just me” for your own cases and agree on the next step from the conversation.
Can customers see internal notes?
No. Internal notes, tasks, and call notes support your team’s follow-up and are not included in email replies to customers. Customer communication and internal work are connected while remaining separate.
What syncs with my email account?
Kundesaker syncs pipeline folders and sent replies with your connected email account. In Gmail, folders appear as labels. Synchronization happens in the background, so changes may take a little time to appear in your email app.
Can I customize how we handle inquiries?
Yes. Create your own pipelines and stages for workflows such as sales and customer support. For pipelines with automatic ticket numbers, you can enable a Norwegian acknowledgement email, so customers receive a confirmation and a ticket number.
LESS SEARCHING. MORE FLOW.
Give your customer work a better place to happen.
Start with the inbox you have. Find the clarity you have been missing.
Start your 60-day free trialNo credit card required