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What can we help you with?
Straightforward guides for email, teamwork and customer follow-up. Find answers and keep moving.
9 guides
Help with email setup
Get help with receiving, sending and provider restrictions.
Read the guideGet started with Kundesaker
From a new account to your first customer inquiry.
Read the guideConnect your team’s email
Gmail, Microsoft 365, Hotmail / Outlook.com and other providers.
Read the guideFrom email to a completed case
Use List or Board and give the case a clear status.
Read the guideInvite colleagues and assign work
Shared visibility with a clear owner for each follow-up.
Read the guideReplies, notes, tasks and attachments
Keep customer communication and internal follow-up in one timeline.
Read the guideTrial and subscription
60 days without a card. Then NOK 297 each quarter by card, or NOK 1,188 per year by invoice.
Read the guideTroubleshoot email and synchronization
Find the cause without sending duplicate replies.
Read the guideUse Kundesaker on mobile
Read, assign and follow up on a smaller screen.
Read the guideSEE HOW IT WORKS
From the first email to a completed case.
A 42-second animated introduction. No audio, with text and standard playback controls.
Read the text version
- 0:00 Create your workspace without a payment card.
- 0:07 Find IMAP and SMTP settings from the email address.
- 0:14 Keep the conversation on one card.
- 0:21 Assign a colleague and move the case forward.
- 0:28 Reply to the customer and add internal notes or tasks.
- 0:35 Move the case to Done while preserving its history.