KUNDE SAKER HELP
Invite colleagues and assign work
Shared visibility with a clear owner for each follow-up.
An owner or administrator opens Settings → Team and creates an invitation for the colleague’s email address.
Share the link with that person. It expires after seven days and only works with the invited email address.
Open a conversation and select its responsible team member. Assignments are visible internally and are not included in customer email.
Use My work for your conversations and tasks. Team members can assign tasks to other active colleagues.
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